At Dagenham Florist, your satisfaction is our highest priority. As a trusted local florist serving the Dagenham community, we guarantee that every bouquet and arrangement is created using the freshest flowers available. Our strict quality controls ensure your flowers arrive looking beautiful and vibrant – just as you expect them. From local households to businesses across Dagenham, we are committed to offering only the freshest blooms backed by attentive service.
We take great care to ensure your flowers are expertly packed and delivered in perfect condition. If your flowers arrive damaged or fail to meet our high freshness standards, please notify us as soon as possible. Our fresh flowers guarantee in Dagenham means that your blooms should remain fresh for at least five (5) days from the time you receive them, providing they are cared for according to our flower care guidelines included with every order.
If you notice wilting, breakage, or any quality issue within this freshness window, we encourage you to let us know promptly so we can resolve the matter to your satisfaction.
Customer happiness is at the heart of everything we do. If your flowers are damaged on arrival or do not stay fresh within the guaranteed window, we offer two options:
Proof of purchase and photographic evidence of damage or quality concerns may be required to help us assess the situation and take prompt action. We always strive to resolve issues quickly, with minimal inconvenience to you.
If you are dissatisfied with any aspect of our flowers or service, please reach out to us using the contact details on our website. We value your feedback, as it helps us continually improve our floral offerings and ensure all customers in Dagenham enjoy reliable service and stunning, fresh flowers every time.
When submitting a complaint, please include your order details, the nature of your complaint, and any supporting images or information so that our team can assist you as efficiently as possible. We commit to investigating all complaints fairly and will aim to provide a satisfactory resolution within two working days.
Your trust is important to us. As an established Dagenham florist serving both homes and businesses locally, we take your concerns seriously and will always do our best to exceed your expectations.
Dagenham Florist is dedicated to brightening up every occasion with the freshest flowers and caring, responsive service. Thank you for choosing us as your trusted flower experts in Dagenham. If you have any questions about our returns, refunds, or complaints policy, our friendly team is always here to help.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
